Humanity

The Corporate Recruitment process is ready for Disruption

Dirk Verburg1 Comment

I coach several people who are looking for another role, and it seems that the user satisfaction with the average recruitment process is even worse than in 2018, when I wrote a blog post with the title: ‘Recruiters should stop spraying and praying’.

In this post I wrote ‘We should therefore not be surprised if, in the near future, recruitment will become an AI-fuelled war between recruiting bots used by corporate recruiters, and application bots used by candidates.’

Today it looks like my predictions have become reality.

A ’sub-optimal’ candidate experience

What are the frustrations on the supply side of the market i.e. from the candidates? Here are the things I hear from my coachees:

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Resilience training is not enough to combat stress in the workplace

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For those who have never experienced it firsthand, or witnessed it from nearby, scientific research has shown that work can be a considerable source of stress. 

This stress can manifest itself in the form of emotions (e.g. anxiety and depression), cognitive performance (e.g. in decision-making), negative behaviors (e.g. unhealthy eating habits, alcohol and drug abuse, aggression), and physical symptoms (e.g. high blood pressure, neck-, head- and shoulder pain).

Not only does stress have a negative impact on individual employees, absenteeism and low engagement for instance can seriously impact the performance of their organizations as well.

Resilience training

The popularity of resilience training in the workplace has dramatically increased in the last couple of years (particularly as a result of the COVID-19 pandemic), and there is evidence that, if done in the right format, this training can help individuals in certain target groups to deal with stress.

Positioning

The problem is that resilience training is almost always only a part of the solution, and that is almost meaningless if offered in isolation to mitigate work-related stress. 

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What the workplace in 2021 will look like and what this means for you

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2021 will be a very interesting year! If all prognoses are correct, sometime in the next six months we should have developed a grip on COVID19. 

For 2021, I foresee three trends in the workplace. Although none of these trends is initiated by COVID19, the pandemic will definitely act as a catalyst.

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