In the last three decades, the business world has become more complex than ever before. This complexity is mainly driven by two factors:

• Globalization – Never before in the history of mankind have materials, capital and people moved faster and more freely across our planet
• Technology – The amount of data we have at our disposal for decision making is dramatically increasing each year

As a result, our world has become more interconnected and interdependent than ever. A case in point are the supply chain issues businesses experienced in the initial stage of the COVID-19 pandemic.

This interconnectedness and interdependence has huge implications for the way organizations need to operate, both externally as well as internally.

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